Auto Loan Resources

Getting a new auto loan shouldn’t be a test. If you’re feeling like you can’t find the answers you need, welcome to your very own Meritrust auto loan cheat sheet.

Payment options to meet all needs

We think you should have choices when it comes to how you make payments. Convenience is a great thing.

Insurance information

Your new auto loan requires that Meritrust is listed as the lien holder on your vehicle and that you have full-coverage insurance.

Need to submit proof of your information? Here’s how: (only one method of submission is required)

• Fax Policy Declaration page to: 1.866.832.7814
• Email Policy Declaration page as an attachment to: [email protected]
• Navigate to www.imcovered.com/meritrust and enter your Unique Identifier provided on your letter. (IMCovered.com, formerly known as AutoPilotInsurance.com)
• Mail Policy Declaration page to:
  Meritrust Credit Union
  PO Box 692151
  San Antonio, TX 78269-2151
• To speak to a representative please call: 1.833.612.7402

I’m switching insurance companies. What do I do?

• Submit a Declarations Page (proof of insurance) from your new insurance company. The Declarations Page must show that you’re covered before the cancellation of your previous policy.
• Look out for a lapse in coverage. You’ll want to make sure your new policy is active before your previous policy is cancelled. You can contact your new and old insurance companies to be sure you’re avoiding a gap in coverage.*

Title work process

Download our "Title Work Next Steps" document below to ensure you know what to do after the purchase of your vehicle. Whether you purchased from a dealership or through private sale, this guide will help you navigate the necessary steps you should take to properly tag and title your vehicle.

What if I need to request title maintenance on the title for my current loan with Meritrust?

Please call 1-800-342-9278 or work directly with your local tag office on your title change request.

A fee may be assessed by Meritrust and/or the local tag office for title maintenance. Meritrust's fees for lien release and title maintenance requests vary.. Visit our fees page for details. Contact your local tag office for information on fees for their services.

Take advantage of your Meritrust membership

As a member of Meritrust, you have access to our many deposit and loan products.

• Learn more about our savings products.
• Learn more about our checking products.
• Learn more about our loan products.

At Meritrust, our goal is to help you financially benefit from your membership.